Night Auditor/Overnight Front Desk Clerk

11 hours ago


Chattanooga, Tennessee, United States DelMonte Hotel Group Full time
DelMonte Hotel Group Night Auditor/Overnight Front Desk Clerk Job Description

We are seeking a highly motivated and detail-oriented Night Auditor/Overnight Front Desk Clerk to join our team at DelMonte Hotel Group. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining the accuracy of our hotel's financial records.

Key Responsibilities:
  • Greet and register guests, assign rooms, and provide information about hotel amenities and services.
  • Answer and respond to guest inquiries, resolve issues, and provide solutions.
  • Process guest payments, handle cash and credit transactions, and maintain accurate financial records.
  • Monitor room availability, block rooms, and make reservations as needed.
  • Maintain the cleanliness and organization of the front desk area, including the lobby and surrounding areas.
Requirements:
  • 1-3 months of related experience in a hotel or hospitality setting.
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic computer skills and knowledge of hotel management systems.
What We Offer:
  • Competitive pay and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Discounts on hotel stays and other perks.

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