Front Desk Associate
4 weeks ago
We are seeking a highly skilled Guest Service Representative to join our team at Hampton Inn Lookout Mountain. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:
- Provide personalized service to every guest, responding to their requests with a sense of urgency and concern.
- Manage the front desk operations, including check-in/check-out, room assignments, and guest communications.
- Perform a variety of clerical duties, including basic computer work, reception, and simple accounting tasks.
- Maintain a clean and attractive work area, uniform, and personal appearance.
- Collaborate with other departments to ensure seamless guest experiences.
Requirements:
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Excellent communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- A chance to make a difference in the lives of our guests.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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