Shift Supervisor Trainee

4 days ago


Springfield, Illinois, United States CVS Health Full time
Job Summary

The Shift Supervisor Trainee role at CVS Health is an entry-level position that prepares employees for future supervisory responsibilities. As a Shift Supervisor Trainee, you will perform work as directed, complete basic operations and management skills training, and learn about key aspects of the business, including building customer loyalty through exceptional service.

Key Responsibilities
  • Work effectively with store management and store crews to ensure seamless store operations.
  • Supervise the store's crew through assigning, directing, and following up on all activities.
  • Effectively communicate information to and from store management and crews.
  • Assist customers with their questions, problems, and complaints, promoting CVS customer service culture.
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
Requirements

To be successful in this role, you will need:

  • Deductive reasoning ability, analytical skills, and computer skills.
  • Advanced communication skills.
  • Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed.
Preferred Qualifications

Experience in retail is preferred, but not required. A high school diploma or equivalent is also preferred but not required.

Compensation

The typical pay range for this role is $18.50 per hour. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors, including experience, education, geography, and other relevant factors.

Benefits

As a CVS Health employee, you will enjoy a range of benefits, including medical, dental, and vision benefits, a 401(k) retirement savings plan, an Employee Stock Purchase Plan, fully-paid term life insurance, short-term and long-term disability benefits, and numerous well-being programs. You will also have access to free development courses, a CVS store discount, and discount programs with participating partners.

Time Off

You will enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. The number of paid holidays, sick time, and other time off will be provided consistent with relevant state law and Company policies.



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