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Shift Supervisor Trainee

2 months ago

Springfield, Illinois, United States CVS Health Full time
Job Summary

The Shift Supervisor Trainee role at CVS Health is an entry-level position that prepares individuals for future supervisory responsibilities. As a Shift Supervisor Trainee, you will perform work as directed, complete basic operations and management skills training, and learn about key aspects of the business, including building customer loyalty through exceptional service.

Key Responsibilities
  • Work effectively with store management and store crews to ensure seamless store operations.
  • Supervise the store's crew through assigning, directing, and following up on all activities.
  • Effectively communicate information to and from store management and crews.
  • Assist customers with their questions, problems, and complaints, promoting CVS customer service culture.
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
Requirements

To be successful in this role, you will need:

  • Deductive reasoning ability, analytical skills, and computer skills.
  • Advanced communication skills.
  • Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed.
Preferred Qualifications

Experience in retail is preferred, but not required. A high school diploma or equivalent is also preferred but not required.

Compensation and Benefits

The typical pay range for this role is $18.50 per hour. In addition to your compensation, you will enjoy a range of benefits, including medical, dental, and vision benefits, a 401(k) retirement savings plan, and an Employee Stock Purchase Plan. You will also have access to a fully-paid term life insurance plan, short-term and long-term disability benefits, and numerous well-being programs.