HVAC Service Manager

4 days ago


Sugar Land, Texas, United States gpac Full time
Job Summary

We are seeking an experienced HVAC Service Manager to oversee the daily operations of our service department, manage a team of service technicians, and ensure customer satisfaction.

Key Responsibilities
  • Service Department Operations: Oversee and manage the daily operations of the HVAC service department, ensuring high-quality service delivery and customer satisfaction.
  • Team Leadership: Lead, mentor, and supervise a team of HVAC service technicians, providing guidance and support to ensure their success.
  • Service Strategy Development: Develop and implement service strategies to improve efficiency and profitability, staying current with industry trends and best practices.
  • Customer Service: Ensure compliance with all safety and regulatory standards, address and resolve customer inquiries and complaints in a timely and professional manner.
  • Collaboration: Collaborate with other departments to ensure seamless operations and customer service, staying current with industry trends and best practices.
Requirements
  • Experience: Minimum of 10 years of experience in HVAC services, with a focus on both commercial and residential projects.
  • Leadership: Proven experience in a management or supervisory role within the HVAC industry, with strong leadership and communication skills.
  • Knowledge: Strong knowledge of HVAC systems, installation, maintenance, and repair techniques, as well as proficiency in using HVAC service management software and tools.
  • Qualifications: Valid HVAC certification and state licensure, with a commitment to providing excellent customer service.
Benefits
  • Competitive Salary: Competitive salary with performance-based incentives.
  • Comprehensive Benefits: Comprehensive benefits package, including health, dental, and vision insurance.
  • Professional Development: Generous paid time off and professional development opportunities.
  • Company Vehicle: Company vehicle and necessary tools provided.


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