Material Handling Operations Branch Manager

1 day ago

Birmingham, Alabama, United States WMH Corporation Full time
Material Handling Operations Branch Manager

WMH Corporation is seeking a highly skilled and experienced Material Handling Operations Branch Manager to join our dynamic team. As a key member of our operations team, you will be responsible for leading our branch operations, ensuring exceptional customer service, and driving sales and margin growth.

About WMH Corporation

WMH Corporation is a leading material handling company in the Southeast, celebrating over 35 years of excellence. With a spirited team of over 250 across 11 branches in NC, SC, TN, VA, GA, and AL, we're not just a company - we're an epic journey in motion. We're about total solutions for our customers and unwavering support for our incredible team.

Your Mission

As our Operations Manager, you will be the superhero of branch operations. Your quest will be to exceed sales and margin goals, ensure stellar customer service, and master inventory and expense control - all while championing leadership and operational savvy.

Key Responsibilities
  • Lead with vision: Set goals, plan, direct, train, and evaluate to fulfill department needs and empower employee growth.
  • Be the mentor: Supervise comprehensive training in product know-how, company protocols, and safety, shaping a team equipped for critical roles and WMH safety excellence.
  • Strategize and conquer: Collaborate across departments to craft and execute plans skyrocketing sales targets and expanding our customer universe.
  • The customer whisperer: Engage directly and responsively with customers - in person, chat, email, or phone.
  • Set the bar: Define clear, ambitious goals for your team, fostering a culture of accountability, development, and collaborative spirit.
  • Efficiency is key: Uphold stellar housekeeping and operational efficiency.
  • Report like a boss: Deliver insightful weekly/monthly/quarterly progress reports using our cutting-edge WMH business system.
Skills, Knowledge and Expertise

We're looking for a highly skilled and experienced professional with a strong background in material handling, parts, and service management. You should have a high school diploma or equivalent, and at least 5 years of experience in strategic planning, team development, and operational efficiency. Relevant experience in product management, technical expertise in forklifts, and material handling is highly preferred.

Benefits
  • Competitive salary tailored to highlight your unique skills and experience.
  • Comprehensive benefits package, including health and financial security benefits to support you and your loved ones.
  • Generous PTO & Paid Holidays: Enjoy well-deserved breaks to refresh and recharge.
  • Retirement Planning: Attractive 401(k) contribution matches ($0.50 for every $1 contributed, up to 14%).
  • Profit Sharing & Incentive Programs: Share in our success with quarterly bonuses, profit sharing, and various incentive programs rewarding your hard work and achievement.
  • Exclusive Training Programs: Advance your skills with ongoing in-house technical training tailored to keep you at the forefront of the industry.
  • Flexible Working Hours: Maintain a healthy work-life balance with flexible scheduling options.
  • Cell Phone Allowance: Stay connected on the go with a tailored cell phone allowance.
  • Work Culture and Perks: Thrive in a culture that values diversity, inclusivity, and equal opportunity.
  • Company-Provided Uniforms: Enjoy complimentary uniforms, professionally laundered weekly.
  • Sign-on Bonus: Exciting opportunities await with sign-on bonuses for standout candidates.

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