Branch Manager

3 days ago

Birmingham, Alabama, United States Regions Bank Full time
Job Description:

Job Title: Branch Manager

Job Summary:

We are seeking a highly motivated and experienced Branch Manager to lead our team at Regions Bank. As a Branch Manager, you will be responsible for maintaining an engaged, operationally sound, and high-performing team dedicated to improving the financial wellness of our customers.

Key Responsibilities:

  • Lead a small to moderate-sized team of branch associates responsible for impacting new revenue generation through identifying customer needs and providing appropriate guidance and perspective about Regions solutions
  • Conduct outside sales efforts commensurate with market opportunity to generate new business clients while also maintaining and expanding existing consumer and business banking relationships
  • Educate associates, customers, and surrounding community about best practices to achieve and maintain financial wellness in addition to emerging bank technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
  • Coach and develop branch associates through execution of iConnect - the Region's Sales, Service, and Coaching process, with some guidance from assigned mentor, senior-level managers, and internal support partners
  • Provide consistent and timely coaching and guidance to associates to assist with strengthening their product knowledge and identifying customer needs
  • Educate and advise customers on Regions Consumer and Business products and services, including all loan and deposit types, in addition to assisting with annuities and life insurance
  • Ensure a consistent optimal customer experience, including handling customer's transactional needs as needed. This may include sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they want
  • Resolve escalated customer and associate issues and provide counseling to associates as needed with some guidance and direction from senior leadership and Human Resources
  • Manage recruiting and selection process for assigned branch
  • Maintain relationships with Line of Business partners and refer customers to an internal team of experts when additional complex financial goals and needs are recognized
  • Follow all bank policies, processes, procedures, and internal audit requirements and adhere to applicable laws and regulations, including completing individual duties specific to the role of Branch Manager, and ensure all associates in the branch complete their delegated operational risk management duties as assigned; as a member of the branch team, ensure sound banking practices, including managing, identifying, and reporting operational risks

Requirements:

  • High School Diploma or GED
  • Three (3) years of Financial Services, sales, or sales management experience
  • Expected to obtain an active Life Insurance License within first twelve (12) months and maintain continuing education for licensing requirements
  • Ability to work on Saturday as needed

Preferred Qualifications:

  • College degree
  • Life Insurance License
  • Supervisory experience within the Financial Services industry
  • Six (6) years of banking and/or lending experience
  • Six (6) years of relationship-based client consultation experience

Compensation and Benefits:

Regions offers a competitive salary and benefits package, including paid vacation/sick time, 401(k) with company match, medical, dental, and vision benefits, disability benefits, health savings account, flexible spending account, life insurance, parental leave, employee assistance program, and associate volunteer program.

Location: Birmingham, Alabama

Job Type: Full-time

Pay: $60,526.80 - $81,050.00 per year

Benefits: Health insurance, dental insurance, vision insurance, 401(k) or 403(b) retirement plan, flexible spending account, life insurance, disability insurance, paid time off, parental leave, employee assistance program, and associate volunteer program

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