Dining Ambassador

5 days ago


Laguna Beach, California, United States Montage International Full time

Elevate Your Career. Live Your Passion.

At Montage International, we are pioneering a new approach to hospitality, one that requires individuals who are passionate about delivering exceptional experiences. Our vision is built on the foundation of empowering our team members to bring their unique perspectives and skills to the table.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

If you are an internal applicant, please log into Workday and apply for your application to be considered.

Please to apply internally.

Dining Ambassador - The Loft

The Dining Ambassador role is a pivotal part of our service team, responsible for ensuring the seamless execution of our culinary vision. This role requires a high level of attention to detail, excellent communication skills, and a passion for delivering exceptional guest experiences.

Key responsibilities include:

  • Consistently adhering to our Food & Beverage sequence of service, utilizing standardized procedures to ensure seamless execution.
  • Providing analytical support and decision-making tools to our leadership team, helping to drive business results.
  • Setting and resetting tables with precision, ensuring a polished and inviting atmosphere for our guests.
  • Pre-bussing and bussing tables with efficiency, assisting servers as needed to deliver exceptional service.
  • Promptly addressing spills and broken glassware/dishes, utilizing floor signs when necessary to maintain a clean and safe environment.
  • Maintaining equipment and supplies in good working order, adhering to procedures and policies set forth by the company, division, department, and County health department.
  • Collaborating effectively with management, servers, and service staff to address guest needs and resolve issues in a timely manner.
  • High School Diploma or equivalent education required.
  • Minimum of 2-3 years of experience in a hotel or restaurant environment, with a strong emphasis on customer service and food and beverage.
  • Must be at least 21 years of age to serve alcohol.
  • Ability to obtain/maintain state-required licenses and/or certifications, such as Food Handler's Card and TIPS Certification.
  • Working knowledge of Beer, Spirits, Wine, and Dining.
  • Ability to speak, read, write, and understand English, the primary language used in the workplace.

Most work tasks are performed indoors, with a moderate temperature controlled by hotel environmental systems. The role requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. The ability to lift and carry heavy trays and equipment, as well as delicate china and glassware, up to 50 pounds, is essential. Pushing and pulling carts and equipment weighing up to 50 pounds on a regular basis is also required.

The estimated salary for this role is $17.00 per hour, based on industry standards and the level of experience required. Please note that this is an estimate and may vary based on individual qualifications and location.
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