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Client Service Representative

2 months ago


Lockport, New York, United States VCA Animal Hospitals Full time
About the Role

We are seeking a highly skilled and compassionate Client Service Representative to join our team at VCA Animal Hospitals.

Key Responsibilities
  • Provide exceptional customer service to pet owners, ensuring a positive experience at our hospitals.
  • Schedule and confirm appointments, as well as place outbound calls for follow-ups and prospective clients.
  • Process payments, recommend products and services, and educate clients on general animal care and husbandry.
  • Manage medical records, charts, and correspondence, while maintaining a clean and organized hospital environment.
Benefits

We offer a competitive compensation package, including medical, dental, and vision benefits, as well as paid vacation and sick days, 401(k), and generous pet care discounts.

As a Client Service Representative at VCA Animal Hospitals, you will be part of a dynamic team dedicated to delivering exceptional care and service to our clients and their pets.

We are proud to be an Equal Opportunity Employer - Veterans / Disabled.