Patient Access Representative
7 days ago
Job Summary:
The Patient Access Specialist plays a vital role in representing Catholic Health and serving as a front-line liaison to our patients. This position requires a friendly, positive, and effective manner to greet and assist patients with the registration process throughout Mount St. Mary's Hospital and Lockport Memorial Hospital and ambulatory locations.
Key Responsibilities:
- Provide exceptional customer service and strive to anticipate and meet the needs of consumers.
- Treat all consumers and colleagues with dignity and respect.
- Work collaboratively with colleagues to achieve quality and performance standards.
- Possess general office skills, including computer/keyboarding, fax machines, and typing at least 30 wpm.
- Knowledge of Microsoft Office and basic customer service skills.
- Familiarity with insurance plans, such as Medicare, Medicaid, private & commercial insurance.
- Organizational skills, attention to detail, and follow-through required.
Requirements:
- One (1) year of secretarial/clerical experience required.
- Six (6) months hospital registration or medical office experience preferred.
Working Conditions:
- Physically, the employee must demonstrate sufficient hand and finger dexterity for the keyboarding/word processing skills required.
- Must also possess the stamina for sitting, standing or walking for prolonged periods of time.
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Patient Accounts Phone Representative
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Patient Accounts Phone Representative
4 weeks ago
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