Insurance Customer Service Representative

3 days ago


Lockport, New York, United States Dawson Full time
Job Title: Personal Lines Servicing Customer Service Representative

At Dawson, we are seeking a highly skilled and motivated Personal Lines Servicing Customer Service Representative to join our team.

Key Responsibilities:

  • Work with an assigned book of business to provide exceptional customer service to personal lines insurance customers.
  • Communicate effectively with clients via phone and email to address questions and concerns related to rates and claims.
  • Develop a thorough understanding of the 23 insurance carriers we work with, including their policies and procedures.

Requirements:

  • Active Property & Casualty (P&C) license is required.
  • 3-5 years of customer service experience, with at least some experience in the insurance industry.
  • An enthusiastic team player with strong organizational skills and a passion for delivering exceptional customer service.

What We Offer:

  • A competitive salary range of $40,000-$45,000.
  • A permanent opportunity with a stable and growing company.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Opportunities for bonuses and professional growth.

Work Environment:

  • Monday-Friday, 8:30am-5:00pm.
  • Westerville, Ohio (onsite).

Why Join Dawson?

We are a dynamic and customer-focused organization that values our employees and strives to create a positive and supportive work environment. If you are a motivated and experienced customer service professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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