Customer Service Liaison

2 weeks ago


Mission Hills, United States Providence Health & Service Full time
Job Summary

We are seeking a skilled Customer Service Representative to join our team at Providence Health & Services. As a key member of our customer service team, you will be responsible for providing exceptional service to patients, providers, health plans, and hospitals.

Key Responsibilities
  • Answer incoming calls and respond to customer inquiries in a timely and professional manner.
  • Provide accurate and helpful information to customers, addressing their concerns and resolving issues in a fair and efficient manner.
  • Support the values of Providence Health & Services, demonstrating a commitment to excellence, compassion, and respect for all individuals.
  • Collaborate with team members to enhance shared leadership and achieve common goals.
Requirements
  • Proven ability to work in a fast-paced environment, handling multiple customer interactions simultaneously.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong problem-solving skills, with the ability to analyze situations and develop effective solutions.
  • Ability to work independently and as part of a team, with a strong commitment to teamwork and collaboration.


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