Customer Service Liaison

3 days ago


Rochester Hills, Michigan, United States Insight Global Full time

Key Responsibilities:

A leading automation supplier for manufacturing is seeking a Customer Service Liaison to join their Spare Parts group. The ideal candidate will be responsible for handling customer inquiries via phone and email, while also performing data entry tasks within the company's internal ERP system.


Requirements:

  • Proven customer service experience, preferably in a call center environment
  • Associate's or Bachelor's degree in a related field
  • Ability to multitask and handle customer complaints effectively
  • Experience with ERP systems, preferably Oracle
  • Strong computer skills and passion for career growth


Preferred Qualifications:

  • Previous experience working with Oracle ERP systems


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