Sales Representative
2 days ago
Are you a skilled professional looking for a challenging role in sales? IDEX, a leading company in the industry, is seeking a CUSTOMER SERVICE REPRESENTATIVE to join our team.
The ideal candidate will have strong communication and problem-solving skills, with experience in customer service or a related field. They will be responsible for assisting customers with their inquiries, resolving issues, and providing exceptional service.
This is a fantastic opportunity to work with a dynamic team and contribute to the success of our company. The salary for this position is $55,000 - $65,000 per year, depending on experience.
We offer a competitive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan. Our office is located in Westwood, MA, and we are easily accessible by public transportation.
If you are a motivated individual with excellent customer service skills, we encourage you to apply for this exciting opportunity.
Job Description
This is a full-time position that requires the ability to work in a fast-paced environment. The successful candidate will be responsible for:
- Responding to customer inquiries via phone, email, or chat
- Resolving customer complaints and concerns
- Assisting with order management and tracking
- Gathering customer feedback to improve service quality
Required Skills and Qualifications
To be considered for this position, candidates must have:
- Strong verbal and written communication skills
- Problem-solving skills and ability to work independently
- Experience in customer service or a related field
- Ability to multitask and manage multiple priorities
Benefits
IDEX offers a comprehensive benefits package, including:
- Medical, dental, and vision insurance
- 401(k) plan with company match
- Flexible paid time off
Join Our Team
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