Sales Representative

2 days ago


Westwood, Massachusetts, United States IDEX Full time
IDEX Job Opportunity

Are you a skilled professional looking for a challenging role in sales? IDEX, a leading company in the industry, is seeking a CUSTOMER SERVICE REPRESENTATIVE to join our team.

The ideal candidate will have strong communication and problem-solving skills, with experience in customer service or a related field. They will be responsible for assisting customers with their inquiries, resolving issues, and providing exceptional service.

This is a fantastic opportunity to work with a dynamic team and contribute to the success of our company. The salary for this position is $55,000 - $65,000 per year, depending on experience.

We offer a competitive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan. Our office is located in Westwood, MA, and we are easily accessible by public transportation.

If you are a motivated individual with excellent customer service skills, we encourage you to apply for this exciting opportunity.

Job Description

This is a full-time position that requires the ability to work in a fast-paced environment. The successful candidate will be responsible for:
  • Responding to customer inquiries via phone, email, or chat
  • Resolving customer complaints and concerns
  • Assisting with order management and tracking
  • Gathering customer feedback to improve service quality

Required Skills and Qualifications

To be considered for this position, candidates must have:
  • Strong verbal and written communication skills
  • Problem-solving skills and ability to work independently
  • Experience in customer service or a related field
  • Ability to multitask and manage multiple priorities

Benefits

IDEX offers a comprehensive benefits package, including:
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Flexible paid time off

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