Retail Customer Service Representative

3 days ago


Cedar Falls, Iowa, United States Sherwin-Williams Full time
About the Role

This is an exciting opportunity to join our team as a Retail Customer Service Specialist at Sherwin-Williams. As a key member of our retail store team, you will play a vital role in delivering exceptional customer service and sales experiences to our customers.

Key Responsibilities
  • Provide exceptional customer service and sales support to customers in our retail stores
  • Assist customers in person and over the phone with their product inquiries and sales needs
  • Build strong relationships with customers to drive sales growth and customer loyalty
  • Process sales transactions accurately and efficiently
  • Meet or exceed sales goals and targets
  • Stay up-to-date with product knowledge and features to provide expert advice to customers
  • Maintain a clean and organized store environment
  • Perform other duties as required to support the success of the store
Requirements
  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a flexible schedule, including evenings and weekends
  • Strong communication and interpersonal skills
  • Ability to lift up to 50 pounds and stand for long periods
What We Offer

As a Retail Customer Service Specialist at Sherwin-Williams, you will have the opportunity to work in a dynamic and fast-paced retail environment, with a focus on delivering exceptional customer service and sales experiences. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

We are an equal employment opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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