Customer Service Representative

1 month ago


Cedar Rapids, Iowa, United States LPT Retail Management Services Full time
Job Details

Job Title: Customer Service Representative

Job Summary: LPT Retail Management Services, LLC is seeking friendly and enthusiastic individuals for customer service positions. As a Customer Service Representative, you will be responsible for providing excellent customer service, completing shift duties, and safeguarding company assets.

Key Responsibilities:
  • Provide exceptional customer service by greeting customers, responding to their inquiries, and resolving any issues in a timely and professional manner.
  • Complete all shift duties as assigned, including opening and closing procedures, cash handling, and maintaining a clean and organized store environment.
  • Safeguard company assets by following cash control procedures, operating electronic cash registers, and maintaining accurate records.
  • Pay immediate attention to any spill or other hazardous condition, and report any incidents to management.
  • Perform other duties as assigned by the Store Manager.

Requirements:
  • Ability to read, understand, and write the English language at the eighth-grade level.
  • Eighth-grade level math competency to make change, complete shift reports, and account for numbers of products during vendor check-in.
  • Sufficient visual acuity to check identification and process money orders.
  • Ability to read and understand instructions for operating electronic cash registers, gas consoles, and other equipment.
  • Able to lift 50 pounds.

Working Conditions: This position requires working in a fast-paced retail environment with frequent customer interactions. The ideal candidate will be able to work independently and as part of a team, with excellent communication and problem-solving skills.

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