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Retail Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Retail Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.
Key Responsibilities- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Build and maintain strong relationships with customers, understanding their needs and preferences to provide personalized solutions.
- Process sales transactions accurately and efficiently, ensuring a seamless customer experience.
- Meet or exceed sales targets, driving growth and revenue for the store.
- Stay up-to-date on product knowledge, features, and benefits to effectively communicate with customers and make informed recommendations.
- Maintain a clean and organized store environment, adhering to company standards and policies.
- Collaborate with colleagues to achieve store goals and objectives, promoting a positive and inclusive work environment.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- At least one year of experience in a retail, customer service, or sales role.
- Ability to work a flexible schedule, including evenings and weekends.
- Valid driver's license and reliable transportation.
- Ability to lift up to 50 pounds and stand for long periods.
As a Retail Customer Service Specialist at Sherwin-Williams, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to creating a diverse and inclusive work environment, where everyone feels valued and empowered to succeed.
