Guest Service Representative

2 weeks ago


Punta Gorda, Florida, United States SpringHill Suites by Marriott Punta GordaDowntown, FL Full time
Job Overview

We are seeking a highly skilled Guest Service Representative to join our team at SpringHill Suites by Marriott Punta Gorda/Downtown, FL. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities
  • Greet guests and process check-in and check-out procedures with accuracy and efficiency.
  • Manage cash and credit card transactions, adhering to hotel and brand standards.
  • Monitor room availability and update housekeeping status to ensure a smooth guest experience.
  • Balance departmental reports and perform cashier shift changes as needed.
  • Provide guests with information about hotel amenities and services, and respond to their inquiries and concerns in a timely and professional manner.
  • Document guest incidents and complete accident reports as required.
Requirements
  • High school diploma or equivalent required; one year of hospitality experience preferred.
  • Excellent customer service skills and attention to detail.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Knowledge of hotel layout, amenities, and procedures.
  • Local geographic area knowledge and knowledge of local businesses and services.
What We Offer
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Comprehensive benefits package, including medical, vision, dental, and 401(k) matching.
  • Immediate pay earned wage access.
  • Vacation time, sick time, and holiday pay.
  • Bonus opportunities and brand-specific employee discounts.
  • Long-term and short-term disability insurance and life insurance.


  • Punta Gorda, Florida, United States SpringHill Suites by Marriott Punta GordaDowntown, FL Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at SpringHill Suites by Marriott Punta Gorda/Downtown, FL. As a Guest Service Representative, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key ResponsibilitiesGreet guests...


  • Punta Gorda, Florida, United States SpringHill Suites by Marriott Punta GordaDowntown, FL Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at SpringHill Suites by Marriott Punta Gorda/Downtown, FL. As a Guest Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest...


  • Punta Gorda, Florida, United States MasterBrand Cabinets Full time

    Job Title: Customer Service RepresentativeAt MasterBrand Cabinets, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may...


  • Punta Gorda, Florida, United States Kangaroo Express Full time

    Customer Service RepresentativeKangaroo Express is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key Responsibilities:Greet...


  • Punta Gorda, Florida, United States MasterBrand Cabinets LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at MasterBrand Cabinets LLC. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their needs and concerns in a timely and professional manner.Key...


  • Punta Gorda, Florida, United States Patrice Weston - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative with Patrice Weston - State Farm Agent, you will play a vital role in providing exceptional customer experiences and building strong relationships with our clients.Key ResponsibilitiesCustomer Relationship Building: Establish and maintain positive relationships with customers, responding to their inquiries and...


  • Punta Gorda, Florida, United States MasterBrand Cabinets Full time

    Job DescriptionThe Customer Service Associate position plays a vital role in delivering exceptional customer experiences. As a key member of our team, you will be responsible for resolving customer inquiries and concerns in a timely and professional manner.Key Responsibilities:Customer Communication: Respond to customer calls, emails, and other forms of...


  • Punta Gorda, Florida, United States MasterBrand Cabinets Full time

    Job DescriptionThe Customer Service Associate position plays a vital role in delivering exceptional customer experiences. As a key member of our team, you will be responsible for resolving customer inquiries and concerns in a timely and professional manner.Key Responsibilities:Customer Communication: Respond to customer calls, emails, and other forms of...


  • Punta Gorda, Florida, United States Katherine Nash - State Farm Agent Full time

    Job OverviewPosition Summary:A dedicated Insurance Agent representing Katherine Nash - State Farm Agent is looking for a motivated and professional individual to contribute to their agency's success. This role involves cultivating and nurturing customer relationships within the community to effectively promote a range of State Farm products, including auto,...


  • Punta Gorda, Florida, United States Rustman Agency Full time

    About the RoleWe are seeking a highly motivated and self-driven individual to join our team as a Field Underwriter. As a Field Underwriter, you will be responsible for receiving information from interested homeowners and setting appointments with them in their homes. You will review the information provided by the client and present options that the...


  • Punta Gorda, Florida, United States SpringHill Suites by Marriott Punta GordaDowntown, FL Full time

    {"title": "Guest Service Agent", "description": "Join Our Team as a Guest Service AgentWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at SpringHill Suites by Marriott Punta Gorda/Downtown, FL. As a Guest Service Agent, you will be the first point of contact for our guests and will be responsible for providing...


  • Punta Gorda, Florida, United States Builders FirstSource Full time

    Builders FirstSource **Job Summary** As a Field Services Representative at Builders FirstSource, you will be responsible for addressing construction service and product issues at the customer's site. Your goal will be to ensure that customer complaints regarding the quality and reliability of our products are resolved efficiently and effectively. **Key...


  • Punta Gorda, Florida, United States Builders FirstSource Full time

    Builders FirstSource **Job Summary** As a Field Services Representative at Builders FirstSource, you will be responsible for addressing construction service and product issues at the customer's site. Your goal will be to ensure that customer complaints regarding the quality and reliability of our products are resolved efficiently and effectively. **Key...


  • Punta Gorda, Florida, United States Sunseeker Resorts Full time

    Sunseeker Resort Charlotte Harbor is a premier destination offering a unique culinary experience at Harbor Yards Food Hall. With 11 distinctive food and beverage concepts, guests are treated to a variety of cuisines from around the world. **Job Summary:** We are seeking a highly motivated and customer-focused Food Hall Attendant to join our team at...


  • Punta Gorda, Florida, United States Patrice Weston - State Farm Agent Full time

    Job DescriptionAre you a customer-focused individual with excellent communication skills? Do you enjoy working with the public and providing prompt, accurate, and friendly service? If so, this may be the career for you.ResponsibilitiesEstablish and maintain customer relationships, providing exceptional service and follow-up as needed.Respond to customer...


  • Punta Gorda, Florida, United States Gettel Automotive Full time

    About Gettel AutomotiveAt Gettel Automotive, we value our associates as our most valuable resource. We encourage growth through diligence, teamwork, and creativity. Our commitment to honesty and integrity is unwavering, and we strive to create an environment where customers are treated with respect and dignity.What We OfferMedical, Dental, and Vision...


  • Punta Gorda, Florida, United States CenterWell Home Health Full time

    About the RoleWe are seeking a highly motivated and self-driven Medicare Sales Representative to join our team at CenterWell Home Health. As a Medicare Sales Representative, you will play a critical role in building relationships with our customers, driving self-generated sales, and meeting sales goals and metrics while working independently.Key...


  • Punta Gorda, Florida, United States Rustman Agency Full time

    Job OpportunityWe are seeking a highly motivated and self-driven individual to join our team as a Field Underwriter. As a Field Underwriter, you will be responsible for receiving information from interested homeowners and setting appointments with them in their homes. You will review the information provided by the client and present options that the...


  • Punta Gorda, Florida, United States Rustman Agency Full time

    About The Rustman AgencyWe are a leading insurance marketing organization, dedicated to providing our clients with a wide range of life insurance and annuity products. Our extensive portfolio includes Term, Mortgage Protection, Final Expense, UL, EIUL, Disability, Critical Illness, Annuity, EIA, SPIA, LTC, and more.As a Field Underwriter with The Rustman...


  • Punta Gorda, Florida, United States Rustman Agency Full time

    About the RoleWe are seeking a highly motivated and self-driven individual to join our team as a Field Underwriter. As a Field Underwriter, you will be responsible for receiving information from interested homeowners and setting appointments with them in their homes. You will review the information provided by the client and present options that the...