Customer Service Ambassador

5 days ago


Lansing, Michigan, United States Quality Dairy Full time
Job Title:

Customer Service Ambassador

Job Description:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador at Quality Dairy. As a key member of our sales team, you will be responsible for providing exceptional customer service, maximizing customer satisfaction, and promoting sales growth.

Key Responsibilities:
  • Provide quick, friendly service to customers
  • Suggest additional and promotional items to optimize sales
  • Handle customer questions, complaints, and returns efficiently
  • Promote the use and benefits of our loyalty program
Cash Handling and Register Operations:
  • Perform shift and daily opening/closing activities accurately
  • Follow cash handling and reporting policies
  • Ensure sales are recorded and cash is secure and accounted for
  • Handle alcohol, tobacco, and lottery sales responsibly
Physical Demands:
  • Lifting/moving up to 25 pounds regularly
  • Standing for long periods, climbing, bending, stretching, and moving heavy objects
  • Exposure to temperature extremes
Estimated Salary:

$30,000 - $40,000 per year, based on experience



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