Customer Experience Ambassador

7 days ago


Lansing, Michigan, United States Cheddar's Full time

At Cheddar's, we value the contributions of our To Go Specialists. If you are a friendly and organized individual with excellent communication skills, this role may be for you. Key responsibilities include building strong connections with customers when taking orders and during pickup, ensuring that customer orders are accurate and timely, maintaining cleanliness and sanitization in the work area and customer touch points, and making recommendations to guests who want to enjoy meals at home, work or elsewhere.

Key Responsibilities
  • Deliver exceptional customer service by greeting customers, taking orders, and responding to their needs in a prompt and professional manner.
  • Maintain high standards of food safety and quality by following proper handling and preparation procedures.
  • Work collaboratively with team members to ensure seamless execution of daily operations.
  • Develop knowledge of menu items, ingredients, and preparation methods to make informed recommendations to customers.
Working Conditions

This role requires standing for long periods, frequently lifting up to 25 pounds, and working in a fast-paced environment with multiple priorities.

What We Offer

We offer competitive compensation, opportunities for growth and development, and a fun and supportive work environment. Our estimated salary range for this position is $12-$15 per hour, depending on experience and qualifications.



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