Senior Operations Manager
1 week ago
We are seeking a highly skilled Senior Operations Manager to join our team at Chenega MIOS SBU. As a key member of our organization, you will be responsible for leading the execution of our IT support services and ensuring the highest level of quality and customer satisfaction.
Key Responsibilities- Lead the overall management and administration of our IT support services, including the oversight of contractor execution and management of program/project resources.
- Serve as the primary interface and point of contact with government program authorities on technical and program/project issues.
- Monitor and ensure compliance with all applicable federal and Department of Defense acquisition regulations.
- Provide subject matter expertise on industry IT trends and DoD IT policies and regulations.
- Manage multiple efforts with time-related constraints in a fast-paced contracting environment.
- Bachelor's degree and 15+ years of relevant experience in IT support and management, or equivalent combination of education and experience.
- Active Secret clearance and ability to obtain Top Secret clearance.
- Excellent communication and collaboration skills, with the ability to work effectively with diverse internal and external stakeholder groups and individuals.
- Strong problem-solving skills, with the ability to visualize problems and think abstractly to solve them.
- Experience working in a home office setting and ability to train end users on frequently asked technical issues.
Chenega MIOS SBU is a leading provider of IT support services to the government and private sectors. We are committed to delivering high-quality services and solutions that meet the evolving needs of our clients. Our positive and supportive culture encourages our team members to do their best work every day, and we offer a range of benefits and opportunities for professional development.
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