Virtual Patient Access Representatives

2 weeks ago


Baltimore, Maryland, United States Johns Hopkins Medicine Full time

Virtual Hiring Event - Patient Access

Are you dedicated to providing exceptional support to patients?

Do you thrive in a collaborative and diverse work environment?

We are looking for compassionate customer service professionals with experience in call center operations.

The Johns Hopkins Medical Call Center (Patient Access Services) is on the lookout for empathetic problem-solvers who can adapt quickly. Contribute to delivering outstanding healthcare by:

  • Handling incoming and outgoing communications (calls, emails, faxes, etc.) between healthcare providers and patients seeking services
  • Building rapport with patients while collaborating with a skilled, multi-disciplinary team
  • Managing complex appointment scheduling efficiently

Qualifications:

A high school diploma or GED is required.

A minimum of two years of experience in a medical office, hospital, medical call center, or a similar customer service role is essential.

Applicants must possess the ability to converse and type simultaneously, along with strong verbal and written communication skills.

Benefits:

Enjoy a favorable schedule - Monday to Friday, 8 AM to 5 PM.

Hybrid work model - Initial training may occur on-site for several weeks, followed by one day a week in the office.

Generous paid time off, tuition reimbursement, opportunities for advancement, and more.

Important Notice: All employees are required to be fully vaccinated against COVID-19. Proof of vaccination status will be required within 14 days of employment commencement. Exceptions may be made for individuals with religious beliefs or medical reasons.

Authorization to Work in the United States: Applicants requiring sponsorship now or in the future will not be considered for this position.

Johns Hopkins Health System and its affiliates maintain a drug-free workplace.



  • Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Virtual Hiring Event - Patient Access Are you dedicated to providing exceptional service to patients? Do you thrive in a collaborative and diverse work atmosphere? We are looking for compassionate individuals with experience in call center operations. As part of the Johns Hopkins Medical Call Center (Patient Access Services), you will play a crucial role in...


  • Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Virtual Hiring Event - Patient Access Are you dedicated to providing exceptional service to others? Do you aspire to be part of a remarkable team within a diverse work environment? Do you possess experience in a call center setting? Are you adept at managing patient appointment scheduling across various specialties? The Johns Hopkins Medical Call Center...


  • Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Virtual Hiring Event - Patient Access Services Are you dedicated to providing exceptional support to patients? Do you thrive in a collaborative and diverse work environment? Do you possess experience in a call center setting? Are you adept at managing appointment scheduling across various medical specialties? The Johns Hopkins Medical Call Center (Patient...


  • Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Virtual Hiring Event - Patient Access Services Are you dedicated to providing exceptional support to patients? Do you thrive in a collaborative and diverse work atmosphere? We are seeking enthusiastic individuals with experience in call center operations who are adept at managing patient appointment scheduling across various specialties. The Johns Hopkins...


  • Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Virtual Hiring Event - Patient Access Are you dedicated to providing exceptional support to patients? Do you possess experience in a call center environment? The Johns Hopkins Medical Call Center (Patient Access Services) is in search of compassionate customer service professionals who excel in problem-solving and can adapt quickly to various situations....


  • Baltimore, Maryland, United States University of Maryland Faculty Physicians Full time

    Job Summary:We are seeking a highly skilled Registration Specialist to join our team at the University of Maryland Faculty Physicians. As a key member of our healthcare team, you will be responsible for ensuring patient service and practice revenue by obtaining complete and accurate registration and insurance information.Key Responsibilities:Obtain and...


  • Baltimore, Maryland, United States AbsoluteCARE Inc Full time

    About the RoleWe are seeking a highly organized and detail-oriented Care Coordination Specialist to join our team at AbsoluteCARE Inc. As a Care Coordination Specialist, you will play a critical role in ensuring seamless communication between specialists, patients, and referring providers.Key ResponsibilitiesManage the care coordination process for...


  • Baltimore, Maryland, United States MEDSTAR HEALTH Full time

    Responsible for communicating with patients, families, physicians, quality review and insurance companies to obtain information and insurance verification to assure quality patient care and payment of hospital accounts. This includes greeting patients, providing information, answering phones, registering outpatients and/or inpatients, coding lab accounts and...

  • Patient Representative

    3 months ago


    Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Position Summary:Under general supervision, provides supportive services to patients and families. Provides information regarding patient information, hospital services, policies and procedures. Provides emotional support to families of patient crisis.Education/Experience:High school diploma or equivalent. At least 2 years' experience in health care...


  • Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Join a fantastic global healthcare organization Employee and Dependent Tuition Assistance Career growth and developmentAffordable and comprehensive benefits packagePosition Summary:Under general supervision, provides supportive services to patients and families. Provides information regarding patient information, hospital services, policies, and procedures....


  • Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Job SummaryAs a Patient Representative Lead at Johns Hopkins Medicine, you will play a critical role in providing exceptional patient care and support to our guests. This position requires a strong understanding of hospital procedures and policies, as well as excellent communication and interpersonal skills.Key ResponsibilitiesProvide emotional support to...


  • Baltimore, Maryland, United States NovaCare Rehabilitation Full time

    Job Summary:We are seeking a highly skilled and patient-focused Patient Service Representative to join our team at NovaCare Rehabilitation. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key Responsibilities:Greet and register new patients, ensuring a...


  • Baltimore, Maryland, United States Mercy Medical Center Full time

    Job SummaryMercy Medical Center is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a key member of our patient care department, you will be responsible for providing exceptional customer service, coordinating daily operations, and maintaining a smooth flow of patients, visitors, and staff.Key...


  • Baltimore, Maryland, United States MedStar Health Full time

    Overview of the RoleMedStar Health is offering a Full-Time, day shift, hybrid position within our call center. This role involves managing a significant volume of incoming calls to arrange patient appointments efficiently.Key ResponsibilitiesWelcomes and assists patients over the phone by directing inquiries and concerns to the appropriate clinical and...


  • Baltimore, Maryland, United States MedStar Health Full time

    Overview of the RoleUnder general supervision, serves as the initial point of contact at the MedStar Care Connection Contact Center, welcoming callers on behalf of physician practices. This role is essential in fostering loyalty and anticipating patient needs while delivering effective customer relationship management. The coordinator gathers and documents...


  • Baltimore, Maryland, United States The Joint Chiropractic Full time

    Join Our Team as a Front Desk CoordinatorAre you seeking a fulfilling career with opportunities for advancement? Do you possess a self-driven, goal-oriented mindset? If you have a passion for health and wellness and enjoy engaging with customers, we invite you to explore this opportunity.At The Joint Chiropractic, we pride ourselves on delivering exceptional...


  • Baltimore, Maryland, United States The Joint Chiropractic Full time

    Join Our Team as a Front Desk CoordinatorAre you seeking a career opportunity that allows for personal and professional growth? Do you possess a self-driven, proactive mindset and a passion for health and wellness? If so, we invite you to explore a rewarding position with us.At The Joint Chiropractic, we pride ourselves on delivering exceptional service to...


  • Baltimore, Maryland, United States LifeBridge Health Full time

    Job SummaryThe Healthcare Medication Access Specialist plays a vital role in facilitating patients' access to various financial resources for medications. This responsibility involves evaluating the financial circumstances of uninsured or under-insured patients, ensuring adherence to regulatory compliance, and upholding patient confidentiality and...


  • Baltimore, Maryland, United States LifeBridge Health Full time

    Healthcare Medication Access SpecialistJob SummaryWe are seeking a skilled Healthcare Medication Access Specialist to join our team at LifeBridge Health. As a key member of our healthcare team, you will play a vital role in facilitating patients' access to various financial resources for medications.Key ResponsibilitiesEvaluate the financial circumstances of...


  • Baltimore, Maryland, United States LifeBridge Health Full time

    Job SummaryThe Healthcare Medication Access Specialist plays a vital role in facilitating patients' access to various financial resources for medications. This responsibility involves evaluating the financial circumstances of uninsured or under-insured patients, ensuring adherence to regulatory compliance, and upholding patient confidentiality and...