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Clinical Support Technician in Healthcare

2 months ago


Chapel Hill, North Carolina, United States UNC Health Care Full time

Incentive Program: This role is eligible for our Nursing Support Incentive Program, which includes a total of $5,000 distributed over a three-year commitment.


Position Overview: We are seeking a Nursing Assistant II + Clerical (Clinical Support Technician II) for our Neurosurgery/ENT Acute Care Unit. This unit is dedicated to providing care for post-operative surgical patients, including those recovering from brain and spinal surgeries, cancer treatments, neuro-trauma, and strokes.


Key Responsibilities:

  • Assist professional caregivers in delivering patient care.
  • Transport patients and equipment, and maintain patient rooms.
  • Perform a variety of clerical tasks, including transcription and maintaining the patient care unit desk area.
  • Monitor and manage patient care documentation, reporting any significant changes to the registered nurse or physician.
  • Support physicians and healthcare providers during routine examinations and procedures.
  • Conduct quality assurance audits and safety checks.
  • Provide direct personal care to patients as outlined in their care plans.

Skills and Qualifications:

  • Registered as Nursing Assistant II with the North Carolina Board of Nursing.
  • Registered as Nursing Assistant I with the North Carolina Department of Health and Human Services.
  • Basic Life Support (BLS) for Healthcare Provider certification.
  • One year of clerical or customer service experience, along with six months of related nursing assistant experience.
  • Fluency in verbal and written English is required.

Work Environment: This position involves working 12-hour rotating shifts, including weekends and holidays, within a supportive and dynamic team environment.


Employer: This position is part of the UNC Health Care System, which is committed to improving the health and well-being of the communities we serve.