Technical Solutions Manager

2 weeks ago


Reston Virginia, United States Palo Alto Networks Full time
About the Role

The Solutions Consultant Manager is a key position within our organization, responsible for leading a team of Solutions Consultants in a specific district. This role requires a strong technical background, excellent leadership skills, and the ability to build and maintain relationships with customers.

Key Responsibilities
  • Recruit and hire new Solutions Consultants into the territory, selecting top talent in the industry.
  • Train, mentor, and review employees on your team, ensuring they are engaged and successful in their careers.
  • Support field Solutions Consultant teams in complex evaluations, problem-solving, and challenging customer environments.
  • Lead and coach teams on successful technical validation efforts based on best practices to ensure technical wins in assigned opportunities.
  • Define, create, and monitor individual development plans for your team.
  • Work closely with Professional Services, Customer Success, and Specialist teams to ensure overall customer implementation and adoption of solutions.
  • Provide effective technical leadership in customer interactions, sharing security trends and standard methodologies employed by other customers.
  • Drive Palo Alto Networks Platformization efforts within your accounts.
  • Collaborate with the Domain Specialist Manager to ensure optimal use of resources and align required resources to projects.
  • Act as an escalation point to collaborate with pre-sales and post-sales teams for any issues that arise.
  • Build and maintain relationships with key customers to solidify reference accounts and assist account teams in defining plans to drive more business.
  • Present to customers as our expert in your area at all levels in the customer hierarchy.
  • Discuss competitor products in the marketplace and position ours as the best alternative.
  • Work with Product Management, Technical Marketing, and R&D to build requirements and product features for large customers and provide feedback from customers.
Requirements
  • 50-75% travel within the region.


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