Customer Solutions Account Manager
3 days ago
At DMF Lighting, we're seeking a highly skilled Customer Solutions Account Manager to join our team. As a key member of our sales organization, you will work closely with customers and outside sales forces to deliver exceptional customer experiences and drive sales growth.
About the RoleThis is an onsite position in Carson, CA, offering a competitive salary range of $65,000-$70,000, depending on skills and experience. If you have 5-8 years of service-related employment experience, technical aptitude, strong customer communication skills, and proficiency in administrative procedures, we encourage you to apply.
Key Responsibilities- Become a Subject Matter Expert (SME) on DMF Lighting solutions
- Develop relationships with reps in assigned territories to present a cohesive customer experience
- Identify and assess customer needs to achieve satisfaction
- Order completion from quote creation to PO processing
- Investigate order entry or pricing errors
We offer a collaborative culture that empowers our team to bring creative ideas to life. Our goal is to provide white-glove customer service and make intelligent lighting solutions widely accessible to our markets.
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