Fitness Center Representative

5 days ago


Twin Falls, Idaho, United States Planet Fitness Full time
Job Title: Member Services Representative

We are seeking a motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our staff, you will be responsible for providing exceptional service to our members, prospective members, and guests, ensuring an exceptional "Judgement Free" experience.

Key Responsibilities:
  • Customer Service: Greet members and guests, answer phones, and assist callers with various questions.
  • Front Desk Activities: Check members in, tour, and sign up new members, log amenities, and communicate updates and events.
  • Club Cleanliness and Maintenance: Maintain a clean and orderly front desk area, lobby, and facilities, including regular cleaning and upkeep.
Requirements and Qualifications:
  • Customer Service Skills: Exceptional customer service skills, ability to interact positively and professionally with members and coworkers.
  • Experience: Prior customer service experience preferred.
  • Education: High School diploma or GED equivalent required.
  • Physical Demands: Ability to walk, stand, and perform physical tasks, including lifting up to 50lbs.
Why Work with Us?
  • Contribute to a Healthier Planet: Help us create a healthier planet by providing exceptional service to our members.
  • Dynamic Work Environment: Work alongside an amazing group of talented and dynamic professionals.

We offer a competitive benefits package, including medical, dental, vision insurance, PTO, and more. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply.



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