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Automotive Parts Specialist

2 months ago


Riverside, California, United States Dutton Motor Company Full time
Job Overview

Automotive Parts Specialist:

The Automotive Parts Specialist possesses extensive knowledge of automotive components and accessories, enabling them to provide accurate information to customers both in-person and over the phone. This role involves locating automotive parts from existing inventory or alternative sources and coordinating their delivery.

Key Responsibilities:

  1. Facilitates sales by inputting purchased items into the sales and inventory management system.
  2. Processes customer orders, clarifies requests, identifies necessary automotive parts, and presents alternative solutions.
  3. Manages parts inventory by confirming stock levels and verifying supplies.
  4. Organizes items by unpacking, arranging, and placing them in designated bins and shelves while updating the inventory system accordingly.
  5. Handles returned items by confirming that parts are unused, issuing credits, and restocking items.
  6. Ensures a safe and secure working environment by adhering to safety protocols and regulatory standards.
  7. Enhances job knowledge by engaging in educational opportunities and staying informed about new products.
  8. Contributes to organizational goals by taking ownership of new tasks and seeking ways to enhance job performance.
  9. Performs additional duties as required.

Qualifications:

  • Minimum of 5 years of experience as a GM parts counterman, preferably in a dealership setting.
  • Exceptional telephone and customer service skills.
  • Experience in inventory management.
  • Professional demeanor and strong work ethic.
  • Self-motivated and proactive.
  • Able to build relationships with vendors and customers.
  • Bilingual abilities are a plus.