Field Service Representative

3 days ago

Burlington, Vermont, United States The Hillman Group Full time
Job Summary

We are seeking a highly motivated and detail-oriented Field Service Representative to join our team at The Hillman Group. As a Field Service Representative, you will be responsible for providing exceptional customer service and ensuring that our customers' needs are met.

Key Responsibilities
  • Travel to and among customer store locations to provide merchandising services and on-site customer support
  • Maintain customer stores by ensuring displays are set to plan-o-grams, assessing inventory levels, and placing customer orders
  • Perform physical work necessary to tear down and/or assemble store displays, including racks and other prescribed display items
  • Conduct store surveys and complete customer service sheets and surveys as directed
  • Follow company policies and procedures to maintain and timely submit required records and receipts
Requirements
  • High school diploma or equivalent, college courses preferred
  • Two years' field service or merchandising experience preferred, ideally in a large-scale retail environment
  • Able to read and execute store plan-o-grams in an efficient manner and use Word, Excel, and Windows
  • Able to regularly travel to and among store locations, with occasional overnight stays as required to effectively service the territory
  • Maintains valid driver's license and maintains a driver record acceptable under the provisions of Hillman's Vehicle Policy
What We Offer
  • Competitive wages
  • Car allowance
  • Cell phone allowance
  • $500 referral bonuses
  • Independent and flexible schedule
  • Paid time off
  • Dayforce wallet (get paid weekly or daily for hours worked)

The Hillman Group is an Equal Employment Opportunity and Affirmative Action Employer and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, protected veteran or military status, genetic information, citizenship status, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

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