CycleBar Experience Associate Lead

23 hours ago


Westminster, Colorado, United States Xponential Fitness Full time

Job Summary:

We are seeking a high-energy, sales-driven individual to join our team as a CycleBar Experience Associate Lead. As a key member of our team, you will be responsible for delivering an exceptional customer experience and driving sales growth.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service to our members and guests, ensuring a positive and memorable experience.
  • Sales and Revenue Growth: Meet and exceed sales targets by promoting memberships, retail products, and services.
  • Team Leadership: Lead and motivate a team of CycleBar Experience Associates to achieve sales and customer service goals.
  • Operational Excellence: Ensure the smooth operation of our studio, including bike maintenance, cleaning, and inventory management.
  • Communication: Effectively communicate with team members, management, and customers to ensure seamless operations and customer satisfaction.

Requirements:

  • Leadership Experience: 1 year of supervisory experience in a sales or customer-facing role.
  • Sales and Customer Service Skills: Excellent sales, communication, and customer service skills, with a proven track record of meeting sales targets.
  • Physical Demands: Ability to move bikes, perform minor bike maintenance, and lift up to 30lbs.
  • Availability: Flexibility to work a non-traditional schedule, including evenings, weekends, and holidays.

Preferred Qualifications:

  • Previous Fitness Industry Experience: 1 year of experience in a fitness front desk sales role.


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