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Bookstore Associate

2 months ago


Westminster, Colorado, United States Hudson Group Full time
About This Role

Hudson Group is seeking a highly motivated and customer-focused Bookstore Associate to join our team at Denver International Airport. As a Bookstore Associate, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and promoting books to customers.

Key Responsibilities
  • Provide exceptional customer service by answering customer questions, making book recommendations, and processing transactions accurately and efficiently.
  • Maintain a clean and organized store environment by shelving books, dusting, sweeping, and organizing merchandise.
  • Assist with store recovery and cleanliness, including restocking shelves, straightening merchandise, and maintaining a tidy store appearance.
  • Communicate book inventory issues to management in a timely manner to ensure accurate inventory levels.
  • Follow all cash handling policies and procedures to ensure accurate and secure transactions.
  • Follow all Loss Prevention procedures to prevent loss of merchandise and minimize shrink.
  • Be knowledgeable and familiar with the surrounding businesses within the facility to provide customers with recommendations and directions.
Requirements
  • Ability to interact with diverse personalities and build relationships with team members and customers.
  • Love of reading and talking about books.
  • Proficiency in the operation of a cash register and computer skills.
  • High degree of interpersonal skills.
  • Excellent verbal and written communication skills.
  • Ability to be on your feet for long periods of time as well as repetitive bending and lifting up to 30 pounds.
  • Prior cashiering/cash handling experience required.
About Hudson Group

Hudson Group is a leading travel retailer with over 30 years of experience meeting the needs and wants of travelers in over 1,000 duty-free, duty-paid, and food & beverage stores. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds, and identities.