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Customer Experience Representative

2 months ago


Westminster, Colorado, United States TJX Companies, Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Customer Service: Engage and interact with all customers, embodying customer experience principles and philosophy.
  • Store Maintenance: Maintain a clean and organized store environment, adhering to all operational and merchandise standards.
  • Merchandise Management: Accurately process and prepare merchandise for the sales floor, following company procedures and standards.
  • Team Collaboration: Work effectively with peers and supervisors to achieve business objectives.
  • Adaptability: Respond appropriately to changes in direction or unexpected situations.
Requirements
  • Excellent Customer Service Skills: Possess excellent customer service skills and a strong ability to interact with customers.
  • Flexibility: Able to work a flexible schedule to support business needs.
  • Communication and Organizational Skills: Possess strong communication and organizational skills with attention to detail.
  • Multi-Tasking: Capable of multi-tasking and prioritizing tasks to meet business objectives.
Benefits

We offer a competitive compensation package, including a starting pay range of $14.42 to $14.92 per hour. Additionally, we provide a range of benefits, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.