Front Desk Ambassador
4 days ago
We are OCI Hospitality, a hospitality company that prides itself on enriching the lives of others through exceptional service. We believe in creating an inclusive and employee-focused workplace where our team members can thrive.
The Role:
We are seeking a highly motivated Guest Service Representative to join our team at Hampton Inn & Suites Lino Lakes. As a Director of First Impressions, you will be responsible for setting the tone for our guests' stay from initial contact to departure. This includes answering phones, checking guests in/out, fulfilling guest requests, communicating with our Maintenance and Housekeeping team members, and ensuring safety and security measures are met. You may also be asked to shuttle guests to/from the Duluth Airport or a local restaurant during a shift.
About You:
To succeed in this role, you must possess a positive disposition, excellent communication skills, and the ability to work well under pressure. You should be able to adapt to multiple tasks while retaining your composure and remaining approachable. A genuine interest in improving the overall experience for our teammates and guests is essential. In addition, a valid driver's license and evidence of insurability are required.
What We Offer:
In return for your hard work and dedication, we offer a competitive salary of $45,000 - $55,000 per year, depending on experience. You'll also enjoy a fun and flexible work environment, exciting perks, and opportunities for career growth within our company.
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