Day Spa Sales and Guest Services Representative

7 days ago


Southern Pines, North Carolina, United States Karma Spa Lounge And Beauty Bar Full time

Karma Spa Lounge And Beauty Bar seeks a highly skilled Day Spa Sales Associate/Receptionist to provide exceptional guest services and contribute to our salon company's success.

Job Overview

The ideal candidate will possess excellent communication skills, strong organizational abilities, and a keen sense of customer service.

Key Responsibilities
  • Greet and assist guests upon arrival, ensuring a warm and welcoming atmosphere
  • Schedule and confirm appointments, reservations, and phone calls in a timely manner
  • Respond promptly to guest inquiries, needs, and concerns, providing solutions and support as needed
  • Process payments from departing guests, maintaining accurate records and handling cash transactions
  • Assist with laundry and light cleaning tasks to maintain a clean and organized environment
Qualifications and Skills
  • Previous experience in sales, customer service, or front desk roles is preferred
  • Strong ability to build rapport with guests, understand their needs, and tailor services accordingly
  • Excellent written and verbal communication skills, with the ability to effectively convey information and resolve issues
  • Strong organizational skills, with the ability to prioritize tasks, manage time efficiently, and meet deadlines
  • A kind and compassionate demeanor, with a focus on delivering exceptional guest experiences
Compensation and Benefits

We offer a competitive salary range of $35,000 - $45,000 per year, depending on experience. Additionally, you will receive comprehensive benefits, including health insurance, paid time off, and opportunities for professional growth and development.



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