Front Desk Associate

4 days ago


Circle Pines, Minnesota, United States OCI Hospitality Full time
About Our Company

OCI Hospitality is a leading provider of hospitality services, operating hotels across the country.

Salary & Benefits

$55,000 - $70,000 per year, depending on experience. We offer a range of benefits, including health insurance, 401(k) matching, and paid time off.

Job Description

We are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Hampton Inn & Suites Lino Lakes. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our guests, handling guest requests, and working collaboratively with our housekeeping and maintenance teams.

You will be required to work a variety of shifts, including evenings and weekends, and must have a positive attitude, excellent communication skills, and the ability to multitask in a fast-paced environment.

Key Responsibilities

Some of your key responsibilities will include:

  • Providing exceptional customer service to our guests
  • Handling guest requests and resolving any issues that may arise
  • Working collaboratively with our housekeeping and maintenance teams
  • Managing cash and credit transactions accurately and efficiently
What We're Looking For

We are looking for someone who is:

  • Customer-focused and passionate about delivering exceptional service
  • Able to work in a fast-paced environment and multitask
  • Flexible and able to work a variety of shifts, including evenings and weekends
  • Committed to providing accurate and efficient service to our guests


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