Deputy Clerk Position

1 day ago


Williamsburg, Virginia, United States Virginia Department of Human Resource Management Full time
Job Summary

We are seeking a highly skilled and detail-oriented Deputy Clerk to join our team in the Williamsburg/James City County Juvenile and Domestic Relations Court. As a Deputy Clerk, you will be responsible for performing case processing duties, maintaining detailed court documents, and providing excellent customer service to the public, attorneys, and court-related agencies.

Key Responsibilities
  • Process, file, and maintain detailed court documents in accordance with established guidelines and automated case management system data entry.
  • Schedule matters for court, prepare correspondence, assess fines and costs, receipt payments, and provide the judge with administrative support in the courtroom.
  • Provide excellent customer service to the public, attorneys, and court-related agencies in person and by telephone, and provide information about the status of cases, procedures, and hearing dates within office guidelines.
  • Must be able to multitask, meet strict deadlines, and assume additional responsibilities as assigned by the Clerk.
Requirements
  • High School diploma or equivalent required.
  • Qualified applicants must possess a positive attitude, be able to meet strict deadlines, and handle a high volume of paperwork.
  • Applicants should be highly detail-oriented, accurate, and possess strong time management and customer service skills.
  • Applicants must have the ability to explain procedures in a clear and easy-to-understand manner in person, possess excellent written and verbal communication skills, and have advanced knowledge of office automation systems and computer software.
Preferred Qualifications
  • Judicial system experience in the Commonwealth of Virginia, legal experience, professional office experience, customer service experience, and/or prior experience in a trauma-informed environment.
  • Prior data entry experience, financial experience, and experience providing face-to-face customer service interactions in a challenging environment is also preferred.
What We Offer

We offer a competitive salary and a comprehensive benefits package. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.


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