Front Office Development Professional

3 weeks ago


Houston, Texas, United States HEI Hotels & Resorts Full time

About the Role: We are seeking a highly motivated and detail-oriented individual to join our team as a Front Office Development Professional. This 10-12 week internship program is designed to provide college students with hands-on experience in the hospitality industry.

Responsibilities:

  • Shadow leaders within the Front Office department to gain a deeper understanding of hotel operations
  • Attend department meetings and contribute to discussions on improving front office efficiency
  • Become proficient in using labor management tools to schedule staff and control labor costs
  • Interact positively with customers, resolving issues and maintaining high customer satisfaction levels

Requirements:

  • Recent or current graduate of a hospitality program preferred
  • Ability to effectively communicate with internal and external customers, handling complex situations with patience and diplomacy
  • Ability to work in a fast-paced environment, standing for long periods and moving frequently throughout the front office

What We Offer:

  • A competitive salary of $15 per hour, estimated annual salary $31,200, plus benefits package including medical, dental, and vision insurance
  • Opportunity to develop skills in labor management, customer service, and hotel operations
  • A dynamic and supportive work environment with opportunities for growth and development


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