Customer Service Manager

4 weeks ago


Dover, New Hampshire, United States Hannaford Supermarkets Full time
About the Role

As a Customer Service Manager at Hannaford Supermarkets, you will be responsible for leading the front-end team to deliver exceptional customer experiences. You will oversee the day-to-day operations of the store's front end, ensuring that customers receive top-notch service and support.

Key Responsibilities
  • Oversight of front-end associates, including scheduling, training, and performance management
  • Ensuring compliance with company policies and procedures
  • Fostering a positive and inclusive work environment
  • Addressing customer complaints and resolving issues in a timely manner

We are looking for a highly motivated and organized individual who can lead our team to achieve excellence in customer service. If you have a passion for delivering exceptional customer experiences and leading a high-performing team, we encourage you to apply.

Requirements
  • Effective communication and customer service skills
  • Minimum age requirement of 18 years old
  • Demonstrated ability to learn multiple tasks and technical requirements of the job
  • Ability to perform repetitive hand and arm motions while standing/walking the majority of the shift
Salary and Benefits

The salary range for this position is between $17.35 - $24.75 per hour. Hannaford Supermarkets offers a competitive benefits package, including health insurance, retirement plans, and paid time off.

About Us

Hannaford Supermarkets is a leading grocery retailer committed to providing excellent customer service and supporting local communities. We strive to create a positive and inclusive work environment where our employees can grow and thrive.



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