Customer Service Manager
4 weeks ago
As a Customer Service Manager at Hannaford Supermarkets, you will be responsible for leading the front-end team to deliver exceptional customer experiences. You will oversee the day-to-day operations of the store's front end, ensuring that customers receive top-notch service and support.
Key Responsibilities- Oversight of front-end associates, including scheduling, training, and performance management
- Ensuring compliance with company policies and procedures
- Fostering a positive and inclusive work environment
- Addressing customer complaints and resolving issues in a timely manner
We are looking for a highly motivated and organized individual who can lead our team to achieve excellence in customer service. If you have a passion for delivering exceptional customer experiences and leading a high-performing team, we encourage you to apply.
Requirements- Effective communication and customer service skills
- Minimum age requirement of 18 years old
- Demonstrated ability to learn multiple tasks and technical requirements of the job
- Ability to perform repetitive hand and arm motions while standing/walking the majority of the shift
The salary range for this position is between $17.35 - $24.75 per hour. Hannaford Supermarkets offers a competitive benefits package, including health insurance, retirement plans, and paid time off.
About UsHannaford Supermarkets is a leading grocery retailer committed to providing excellent customer service and supporting local communities. We strive to create a positive and inclusive work environment where our employees can grow and thrive.
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