Renewals Sales Specialist

2 weeks ago


Raleigh, North Carolina, United States Citrix Systems Inc Full time
About the Role

We are seeking a highly motivated and results-driven Renewals Sales Specialist to join our team at Citrix Systems Inc. As a key member of our sales team, you will be responsible for driving revenue growth through the sale of renewal contracts and identifying opportunities for cross-sell and up-sell.

Key Responsibilities
  • Renewal Sales: Proactively call, manage, and close assigned account renewal opportunities to achieve revenue quota.
  • Customer Relationship Building: Develop and maintain strong relationships with customers to ensure timely renewals and identify opportunities for growth.
  • Licensing and Reporting: Generate and analyze licensing reports to maximize revenue associated with renewals and new product opportunities.
  • Internal Collaboration: Provide insights to sales teams regarding renewal, cross-sell, and up-sell opportunities.
  • CRM Management: Utilize CRM and necessary applications to manage and optimize sales opportunities, correct licensing issues, and track sales stages.
  • Churn Mitigation: Proactively mitigate churn, identify risk, and understand use case and business value within customer accounts.
  • Workload Prioritization: Prioritize workload to meet KPIs, goals, and team objectives.
Requirements
  • Inside Sales Experience: 1+ years of inside sales or B2B sales experience.
  • SMB and Enterprise Experience: Experience working with SMB and Enterprise customers.
  • Education: High school diploma or GED equivalent.
Preferred Qualifications
  • Bachelor's Degree: Bachelor's degree or equivalent preferred.
  • SaaS and Technology Experience: Experience working in SaaS and technology sales very preferred.
  • Software Licensing Experience: Experience with software licensing programs, Salesforce, and Google Workspace preferred.


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