Insurance Client Service Specialist
2 weeks ago
The Robert J. Roll Agency is in search of a dedicated and personable professional to enhance our customer service operations. As a vital member of our agency, you will cultivate and strengthen client relationships within the community, promoting a range of insurance products, including Auto, Home, Life, and Business Insurance.
Key Responsibilities:
- Deliver timely, precise, and courteous customer support, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
- Build and maintain strong customer relationships, ensuring follow-up as necessary.
- Utilize a client-centered, needs-based assessment approach to inform clients about various insurance choices.
- Exhibit a robust work ethic, demonstrating unwavering commitment to achieving success daily.
- Generate leads, arrange meetings, assess customer requirements, and promote suitable products and services.
Qualifications:
- Exceptional communication abilities, encompassing written, verbal, and listening skills.
- Strong organizational capabilities to manage multiple tasks effectively.
- Ability to collaborate within a team as well as work independently.
- Proficiency in various computer applications, particularly Microsoft Office.
- Self-driven with a keen attention to detail.
- A genuine desire to assist clients.
- Must possess or be eligible to obtain a license in the State of Michigan to sell insurance as a Solicitor/Producer.
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