Emergency Services Mitigation Field Manager

1 month ago


Rochester, Minnesota, United States Paul Davis Restoration of Greater MSP and the Northland Full time
Job Summary

We are seeking a highly skilled and experienced Emergency Services Mitigation Field Supervisor to join our team at Paul Davis Restoration of Greater MSP and the Northland. As a key member of our operations team, you will be responsible for overseeing the mitigation process, ensuring timely and efficient completion of projects, and providing exceptional customer service.

Key Responsibilities
  • Supervise and coordinate the activities of field staff to ensure daily goals are met and projects are completed on time.
  • Write and manage scopes and estimates for emergency services, including bio, board-up, corrosion mitigation, odor, and water damage.
  • Manage labor and material budgets, ensuring projects are completed within budget and on schedule.
  • Communicate effectively with project managers, estimators, and customers to ensure seamless project execution.
  • Complete documentation and certification requirements for TPA/insurance companies.
  • Conduct daily photo uploads and quality assurance walks to ensure high-quality work.
  • Train and coach technicians to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Participate in marketing and business development activities to promote the company's services.
  • Contribute to the on-call rotation for holidays, weekdays, and weekends.
Requirements
  • High school diploma or equivalent required; degree in a related field preferred.
  • Minimum 2 years of experience in emergency services mitigation or a related field.
  • Proven track record of supervising and coordinating field staff.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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