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Gourmet Products Sales Representative

2 months ago

West Springfield, Massachusetts, United States Big Y Full time
Position Overview

As a Gourmet Foods Sales Associate, you will play a vital role in enhancing our customers' shopping experience by delivering exceptional service and high-quality products. Your responsibilities will include:

  • Customer Engagement: Foster relationships with customers, providing them with knowledge and insights about our gourmet offerings to drive sales and enhance their shopping experience.
  • Product Presentation: Ensure that display areas for gourmet items are well-stocked and visually appealing, including sections like the olive bar, cheese bar, and frozen goods.
  • Inventory Management: Regularly check stock levels and pricing in our inventory system to maintain accurate product availability.
  • Order Processing: Efficiently handle customer orders both in-store and over the phone, ensuring a smooth transaction process.
  • Department Maintenance: Uphold the cleanliness and organization of the department, including pricing, stocking, and equipment upkeep.
  • Operational Tasks: Perform various operational duties such as receiving products, packaging items, and managing the cash register.

Qualifications

To succeed in this role, candidates should possess:
  • A commitment to embodying a culture of care and excellence.
  • A genuine passion for food and the ability to engage customers through interactive sales techniques.
  • A professional appearance and demeanor.
  • A collaborative spirit and a positive attitude.
  • The ability to adhere to company policies and standards.
  • Flexibility in scheduling to meet the store's needs.
  • Strong attention to detail and accuracy.
  • Proficiency in learning and using computer applications.
  • Must be at least 21 years old.
  • Willingness to undergo a pre-employment drug screening and background check.