Regional Director of Business Operations

7 days ago


Avila Beach, California, United States Hilton Grand Vacations Full time
Regional Director of Business Operations

Hilton Grand Vacations is seeking a highly motivated and experienced Regional Director of Business Operations to lead and support the operations of business management in our region. As a key member of our leadership team, you will be responsible for planning, advising, and providing leadership to achieve short and long-term financial objectives as a partner to the Sales and Marketing lines of business.

Key Responsibilities:
  • Institute policies and procedures that ensure revenue and statistical performance targets can be met and exceeded while working in coordination with internal production departments and senior leaders.
  • Responsible for owning the Business Operations teams within the defined region.
  • Provide ongoing business analysis to resolve opportunities for efficiencies and profitability improvement.
  • Lead and develop the operational teams including Client Relations and Guest Services and partner with Contract Services Regional leadership as well for policy and process implementation.
  • Support the SVP's of Sales and Local Marketing teams within the region and ensure onsite Business Operations teams are adequately resourced to support local leaders.
  • Responsible for building a consolidation plan for financial and operational reporting for all lines of business and programs.
  • Lead consistent financial reviews, quarterly business reviews, and forecast review meetings with key partners throughout the region to ensure understanding of risks and opportunities.
  • Partner with the leaders of Inventory Management, Business Operations - Club and Resorts, and VP of Business Operations of Corporate Marketing on forecasting and planning for sales and marketing trends to supervise and improve the flow.
  • Execute effective management ability across time zones, geographic locations, and diverse client groups in a high-pressure results-driven environment.
  • Guide special projects that support changing sales, marketing, and growth objectives.
  • Provide training, motivation, and development of team members to develop efficient performance.
What We Offer:
  • Competitive salary of $141,510 per year
  • Excellent health care options (medical, dental, and vision)
  • 401(k) with Employer matching
  • Employee Stock Purchase Program
  • Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
  • The industry's top training in a lively environment
  • Our Go Hilton Team Member Travel Program offers Team Member and family travel discounts
  • Perks at Work Discount Program
  • And so much more
Requirements:
  • Bachelor's degree in Business or Management related field.
  • 4+ years of Management Experience required.
  • Demonstrated ability in positions of increased responsibility in Business Development, Business Support, Financial Planning & Analysis or Revenue Management.
  • Ability to work independently, direct multiple projects, and efficiently handle project timelines.
  • Excellent written, verbal, and presentation skills.
  • Timeshare experience within business support, finance, revenue management, or inventory required.
  • Possess influential and negotiation skills.


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