Client Care Specialist
6 days ago
The Service Coordinator is a vital role within our organization, responsible for delivering exceptional client care and support. As a key member of our team, you will be expected to perform a variety of duties that relate to client care, including care consultations, client/caregiver introductions, marketing, and building relationships with healthcare facilities.
Key Responsibilities- Client Care and Support: Travel to referral providers to build relationships and secure referrals, conduct care consultations with potential clients and family members, and provide solutions in the form of a service plan.
- Client/Caregiver Introductions: Conduct introductions with every new client and caregiver, ensuring a smooth transition and excellent client experience.
- Scheduling and Recruiting: Assist with scheduling and recruiting, ensuring that clients receive the highest level of care and support.
- Quality Assurance: Conduct quality assurance visits with existing clients, continuously evaluating the plan and making adjustments as needed to ensure high-quality care and client satisfaction.
- Communication and Collaboration: Demonstrate open and effective communication with clients, family members, colleagues, caregivers, and referral providers, ensuring seamless coordination and excellent client outcomes.
- Education and Experience: One year of experience in home care, social work, case management, nursing, healthcare, or a senior-related industry required. An equivalent combination of education and work experience may be considered.
- Driver's License: Must possess a valid driver's license.
- Part-time or Full-time Opportunities: We offer flexible scheduling to accommodate your needs.
- Competitive Pay Rate: Depending on experience.
- Sick Leave and Paid-Time-Off: We value our employees' well-being and offer generous time-off policies.
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