Crisis Intervention Specialist
4 weeks ago
Job Summary
The Crisis Services Staff Member will provide short-term intervention and crisis management by telephone as part of the 24/7 Behavioral Health Hotline serving Darke, Miami, and Shelby counties. This role requires a strong understanding of behavioral health symptoms and crisis response procedures, as well as the ability to establish and engage with mentally ill individuals.
Key Responsibilities
• Provide crisis intervention and referrals/linkage to any person, regardless of race, creed, or color.
• Document call specifics in accordance with agency standards.
• Maintain ongoing knowledge of clients at risk as well as clients identified by local agencies as needing specific recommendations/treatment through Crisis Alert documentation.
• Provide appropriate linkages to all needed services and maintain knowledge of available community resources in areas such as emergency housing, behavioral health supports, and substance use disorder treatment options.
• Perform other duties as assigned.
Requirements
• Working knowledge of behavioral health symptoms and how they present in crisis situations.
• Ability to quickly establish and engage a mentally ill person.
• Ability to promote and maintain mutual working relationships with co-workers and various agencies and community groups.
• Knowledge of community resources available to clients served.
Education and Experience
The Crisis Services Staff Member must possess a minimum of a High School Diploma or GED with related experience. An Associate Degree in Social Services, Behavioral Health Technology, or related field is preferred. Must receive training or education in behavioral health competencies as deemed appropriate by the agency and Ohio Department of Mental Health and Addiction Services.
Compensation
$14.94 per hour
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