Patient Advocate Specialist

3 weeks ago


Rockford, Illinois, United States Mercy Health Full time
Job Summary">

We are seeking a skilled Care Coordinator to join our team at Mercy Health. As a key member of our Care Coordination Unit, you will play a vital role in ensuring the best possible outcomes for our patients and their families.

Your primary responsibility will be to conduct comprehensive needs assessments in the participants' homes or health care facilities, determining eligibility for our Community Care Program (CCP). You will develop and implement individualized care plans that meet the unique needs of each participant, while also advocating for them to access necessary services.

Responsibilities:
  • Perform thorough assessments to identify participant needs and create personalized care plans
  • Determine eligibility for CCP and authorize services as needed
  • Collaborate with various agencies and community resources to ensure seamless service delivery
  • Complete Choices for Care assessments for nursing home or supportive living facility placement
  • Maintain accurate records and documentation, including Medicaid applications and follow-up on critical events
  • Communicate effectively with participants, family members, and healthcare providers to ensure smooth transitions and optimal care
Requirements:
  • Bachelor's degree in social science, social work, or related field; or RN/LPN with 1 year of program experience
  • Approved CPR/BLS certification within 90 days
  • Successful completion of IL Department on Aging Care Coordinator Certification
  • Valid driver's license and reliable transportation with proof of insurance
  • Ability to lift/carry laptop and paperwork to/from office and homes/facilities
Working Conditions:

The noise level in the work environment is usually moderate. Occupational Exposure: Category A - All partners in this job classification have occupational exposure.



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