Sales and Service Representative

4 days ago


Jupiter, Florida, United States GameStop Full time
Job Summary

As a Seasonal Sales Associate at GameStop, you will play a vital role in delivering exceptional guest service experiences and supporting the store team during peak sales days. Your primary focus will be on sales, store maintenance, and customer service activities, ensuring that every guest has an unforgettable experience.

Key Responsibilities
  • Provide Best-in-Class Customer Service: Greet guests promptly, assist with their video gaming needs, recommend additional items, and express gratitude for their business.
  • Support Store Operations: Collaborate with the store team to maintain a clean, organized, and visually appealing store environment, including restrooms and sales floors.
  • Assist with Sales and Inventory: Help stock and restock merchandise, transfer products from the stock room to the front of the store, and ensure all products are well-presented and organized.
  • Meet Sales and Profit Goals: Assist the store team in meeting and exceeding sales, profit, and shrinkage reduction goals.
  • Address Guest Questions and Concerns: Promptly respond to guest inquiries, effectively resolve issues, and escalate concerns to a store keyholder as needed.
  • Support Loss Prevention and Safety: Be aware of potential scams and adhere to safety best practices, ensuring a secure and safe shopping environment.
Requirements
  • Must be at least 18 years old.
  • High school diploma or equivalent preferred.
  • Previous retail sales or guest service experience a plus.


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