Branch Operations Manager

2 days ago

Sunnyvale, Texas, United States AdaptHealth LLC Full time
Job Summary

We are seeking a highly skilled and experienced Branch Manager to oversee the operations of our healthcare services at a specific branch location. As a key member of our team, you will provide leadership and coordination of services to clinical and non-clinical personnel within the region.

Key Responsibilities
  • Comply with all applicable company policies, procedures, and patient protocols.
  • Ensure that services provided via the branch location are done so in accordance with all federal, state, and local laws, rules, and regulations.
  • Maintain rapport with ordering physicians and referral sources.
  • Collaborate with member health systems, hospice partners, and key community referral sources.
  • Oversee timely and efficient execution of all branch operations, including Respiratory staff.
  • Address service concerns, identify trends, and react accordingly.
  • Continuously review trends in referral satisfaction and complaints, determine root cause analysis, and implement appropriate communication/measures for improvements.
  • Work with others to ensure initial and ongoing training occurs regularly with return demonstration and accountability as evidenced by achieving operational and regulatory audit goals.
  • Assist in resolving patient equipment problems under emergency conditions.
  • Assist with preventative maintenance, required service checks, and patient/environmental assessment on home respiratory equipment during scheduled visits to patients.
  • Assume on-call responsibilities during non-business hours in accordance with company policy.
  • Control inventory at the branch level and place purchase orders in accordance with company restocking protocol.
  • Develop and maintain working knowledge of current HME products and services offered by the company.
Requirements
  • An associate degree from an accredited college is required, a bachelor's degree is preferred.
  • Five (5) years' experience in the HME industry is required.
  • Relevant experience in healthcare administrative, financial, insurance customer services, claims, billing, home health, and/or medical terminology training is preferred.
  • A valid and unrestricted driver's license in the state of residence is required.

AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law.

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