Customer Service Discharge Coordinator Specialist

6 hours ago


Winchester, Virginia, United States HealthcareSource Services Full time
Job Summary

The Discharge Coordinator plays a vital role in ensuring a seamless transition for patients from hospital to home. This role requires strong communication and organizational skills to coordinate discharge plans and provide exceptional customer service to patients and their families.

Key Responsibilities
  • Coordinate discharge plans with healthcare teams, patients, and families
  • Provide clear and concise information to patients and families regarding discharge instructions and follow-up care
  • Ensure accurate and timely completion of discharge paperwork and documentation
  • Collaborate with healthcare teams to identify and address any barriers to discharge
  • Provide exceptional customer service and support to patients and families
Requirements
  • Bachelor's degree in a healthcare-related field (or equivalent experience)
  • Previous experience in customer service and healthcare (or related field)
  • Strong technical skills and experience with computer applications (e.g. Microsoft Word, Excel)
  • Excellent communication and organizational skills

HealthcareSource Services is a leading provider of healthcare solutions. We are committed to delivering exceptional patient care and customer service.



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