Mackinac Island Receptionist

3 days ago


Mackinac Island, Michigan, United States Hotel Investment Services Full time
Front Desk Representative Opportunity

Join our team at the Lake View Hotel on historic Mackinac Island as a Front Desk Representative. This exciting role offers the chance to provide exceptional customer service to our guests while working in a dynamic and fast-paced environment.

Company Overview

The Lake View Hotel is located at the end of Main Street on Mackinac Island, offering breathtaking views and a range of outdoor recreational activities. Our hotel is committed to providing a warm and welcoming atmosphere for our guests, and we are looking for individuals who share our passion for delivering outstanding service.

Responsibilities
  1. Process Reservations: Manage all reservation requests, changes, and cancellations received via phone, fax, or email.
  2. Guest Communication: Respond to guest inquiries regarding room accommodations, property facilities, and services.
  3. Special Requests: Accommodate and document special requests from guests.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous work experience as a Hotel Front Desk Agent, receptionist, host/hostess, food and beverage staff, or customer-service professional preferred.
  • Skills: Excellent communication and organizational skills, including proficiency in computer applications such as email and Internet navigation.
Compensation and Benefits

We offer a competitive salary, ranging between $15-$20 per hour, depending on experience. In addition to your hourly wage, you will also receive benefits, including opportunities for advancement and professional growth within our organization.



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