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Hotel Night Auditor
1 day ago
A Night Auditor at Hotel Investment Services is responsible for ensuring accurate financial records and providing excellent customer service. Located on historic Mackinac Island, this hotel offers a unique work environment with opportunities to interact with guests from diverse backgrounds.
The ideal candidate will have a strong attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment. The salary for this position is estimated to be around $45,000 - $55,000 per year, depending on experience.
Responsibilities:
- Conduct daily audits to ensure accuracy of financial reports.
- Process reservation requests, changes, and cancellations in a timely manner.
- Provide exceptional customer service to guests, responding to their inquiries and resolving any issues that may arise.
- Work closely with the front desk team to ensure seamless guest experiences.
- Maintain a safe and secure environment for guests and staff.
Requirements:
- High school diploma or equivalent required.
- Previous experience as a hotel front desk agent or in a related role preferred.
- Excellent communication and problem-solving skills.
- Ability to work effectively in a team environment.
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