Hotel Night Auditor

1 day ago


Mackinac Island, Michigan, United States Hotel Investment Services Full time
Job Description:
A Night Auditor at Hotel Investment Services is responsible for ensuring accurate financial records and providing excellent customer service. Located on historic Mackinac Island, this hotel offers a unique work environment with opportunities to interact with guests from diverse backgrounds.

The ideal candidate will have a strong attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment. The salary for this position is estimated to be around $45,000 - $55,000 per year, depending on experience.

Responsibilities:
  • Conduct daily audits to ensure accuracy of financial reports.
  • Process reservation requests, changes, and cancellations in a timely manner.
  • Provide exceptional customer service to guests, responding to their inquiries and resolving any issues that may arise.
  • Work closely with the front desk team to ensure seamless guest experiences.
  • Maintain a safe and secure environment for guests and staff.

Requirements:
  • High school diploma or equivalent required.
  • Previous experience as a hotel front desk agent or in a related role preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a team environment.

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